RETURN POLICY

General Returns

  • You may return your purchase for up to 14 days from the original purchase date. • Products must be returned unopened and in original form that it was received. • Customer covers the cost of shipping when returning. Once your return is received it will be inspected (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 to 10 days. All wholesale, bulk sales and orders over $500.00 are final.

Damaged Product: Exchanges and Returns

  • Exchange
    In order to receive an exchange because of damage, we require that a photo of the product in question be emailed to us within 3 days of receiving the product at info@exclusivewellnessclub.com. When we receive it and verify from the photo that there has been a leak and the outer most shrink wrap of the product packaging has not been broken, then we will ship the customer a replacement.
  • Return
    If the customer cannot provide us a photo then the customer must return the product within 3 days of receiving it. Products must be returned unopened and in original form that it was received within 14 days of purchase date. Upon verification that the outer most shrink wrap has not been broken, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 to 10 days. We do not take responsibility for any information contained in links to outgoing sites within this site. We strongly encourage you to consult your physician for any medical advice or need and before using any of our products or services. Any information you share with us will not be shared with any third party.